Privacy Policy

Effective Date: 2/20/2026

This Privacy Policy describes how Alpha Classes collects, uses, stores, processes, and protects information provided by users who access or use its website, mobile application, services, or any related platforms. By accessing or using our services, you agree to the terms described in this Privacy Policy.

1. INTRODUCTION

Alpha Classes is committed to respecting the privacy of all users. This Privacy Policy explains what information is collected, why it is collected, how it is used, and the choices available to users regarding such information. This policy applies to all students, parents, guardians, visitors, and any other individuals who interact with Alpha Classes in any manner.

2. DEFINITIONS

For the purposes of this Privacy Policy:

• “Alpha Classes,” “we,” or “our” refers to Alpha Classes and its operators.
• “User,” “you,” or “your” refers to any person accessing or using our services.
• “Services” refers to classes, courses, websites, applications, communication platforms, and related offerings provided by Alpha Classes.
• “Personal Information” refers to any information that can be used to identify an individual directly or indirectly.

3. INFORMATION WE COLLECT

We may collect personal and non-personal information from users in various ways, including but not limited to:

• Personal information such as name, phone number, email address, residential area, academic details, class or grade, and subjects enrolled.
• Information provided during registration, inquiry, admission, or communication with Alpha Classes.
• Payment-related information, which may be processed through third-party payment service providers.
• Technical information such as IP address, browser type, operating system, device information, access time, and usage data.

We collect information only to the extent necessary for providing and managing our services.

4. METHOD OF COLLECTION

Information may be collected through:

• Online forms, registration pages, or inquiry forms.
• Offline forms or verbal communication.
• Website cookies or similar technologies.
• Third-party tools used for communication, analytics, or payment processing.

5. PURPOSE OF INFORMATION COLLECTION

The information collected is used for purposes including but not limited to:

• Providing educational services and academic support.
• Managing admissions, enrollments, attendance, and records.
• Communicating schedules, updates, notices, and administrative information.
• Processing payments and maintaining transaction records.
• Improving service quality, website functionality, and user experience.
• Ensuring security and preventing unauthorized access or misuse.
• For advertisement basis.

6. LEGAL BASIS FOR PROCESSING

Information is processed based on one or more of the following grounds:

• User consent.
• Performance of services requested by the user.
• Compliance with legal obligations.
• Legitimate interests related to providing and improving educational services.

7. DATA STORAGE AND RETENTION

Personal information is stored in secure systems and retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Once the information is no longer required, it may be deleted, anonymized, or archived.

8. DATA SECURITY

Alpha Classes takes reasonable administrative, technical, and physical measures to protect user information from unauthorized access, loss, misuse, alteration, or disclosure. Despite these efforts, no system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

9. DISCLAIMER REGARDING TECHNICAL ISSUES

Alpha Classes shall not be responsible for any loss, damage, delay, error, or inconvenience caused due to:

• Browser malfunction or incompatibility.
• Application failure or software bugs.
• Internet connectivity issues.
• Device-related faults or limitations.
• Third-party platforms, tools, or service provider failures.

Users are solely responsible for maintaining functional devices, browsers, applications, and internet connections.

10. COOKIES AND TRACKING TECHNOLOGIES

Our website or application may use cookies or similar technologies to enhance functionality, monitor usage, and analyze performance. Users may choose to disable cookies through browser settings; however, certain features may not function properly as a result.

11. THIRD-PARTY SERVICES

Alpha Classes may use third-party service providers for payment processing, communication, analytics, or hosting. These third parties may have access to limited information only for the purpose of performing their services and are expected to maintain confidentiality.

We are not responsible for the privacy practices, policies, or content of third-party websites or services.

12. INFORMATION SHARING AND DISCLOSURE

We do not sell, rent, or trade personal information. Information may be disclosed only under the following circumstances:

• When required by law, regulation, or legal process.
• When necessary to protect the rights, safety, or property of Alpha Classes or others.
• With service providers strictly for operational purposes.

13. CHILDREN AND STUDENT INFORMATION

Alpha Classes provides educational services primarily to students. Information related to minors is collected solely for educational and administrative purposes. It is assumed that parents or guardians have provided necessary consent where required by law.

14. USER RESPONSIBILITIES

Users are responsible for ensuring that the information they provide is accurate, complete, and up to date. Alpha Classes shall not be responsible for issues arising from incorrect or outdated information provided by users.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Alpha Classes shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to the use or inability to use our services, including but not limited to data loss, academic loss, or financial loss.

16. POLICY UPDATES AND MODIFICATIONS

Alpha Classes reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting the updated policy. Continued use of services after changes constitutes acceptance of the revised policy.

17. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of Aligarh Jurisdiction. Any disputes arising under this policy shall be subject to the jurisdiction of competent courts.

18. CONTACT INFORMATION

For questions, concerns, or requests related to this Privacy Policy, users may contact: